TORCHE PROCESSING AND SHIPPING POLICY
To complete a purchase with TORCHE CANDLE CO, you must agree to the following:
I understand and agree to all RETURN and SHIPPING policies.
I understand TORCHE CANDLE CO does not offer exchanges; select items are eligible for return for STORE CREDIT ONLY.
I understand discount codes cannot be combined (including auto discounts)
I understand SALE items cannot be returned.
I understand FLASH SALE purchases are final and cannot be returned.
I understand there are no price adjustments.
I understand no changes can be made after the order has been placed. Order errors result will result in order cancellation.
I understand order cancellation requests are only granted if sent within 24 hours of order placement.
I understand if, for any reason, a shipping address is incorrect, TORCHE CANDLE CO cannot change, and this will result in order cancellation.
I understand order processing takes 7-10 business days before shipment. HOLIDAY SHIPPING POLICY (Nov 21-Dec 31) allows up to 14 business days for order processing BEFORE shipment.
I understand TORCHE CANDLE CO is not responsible for lost or stolen packages—proof of claim filed with the carrier is required to receive a refund.
I understand TORCHE CANDLE CO. has sole discretion to cancel an order anytime.