TORCHE PROCESSING AND SHIPPING POLICY

To complete a purchase with TORCHE CANDLE CO, you must agree to the following:

I understand and agree to all RETURN and SHIPPING policies.

I understand TORCHE CANDLE CO does not offer exchanges; select items are eligible for return for STORE CREDIT ONLY.

I understand discount codes cannot be combined (including auto discounts)

I understand SALE items cannot be returned.

I understand FLASH SALE purchases are final and cannot be returned.

I understand there are no price adjustments.

I understand no changes can be made after the order has been placed.  Order errors result will result in order cancellation. 

I understand order cancellation requests are only granted if sent within 24 hours of order placement.

I understand if, for any reason, a shipping address is incorrect, TORCHE CANDLE CO cannot change, and this will result in order cancellation. 

I understand order processing takes 7-10 business days before shipment. HOLIDAY SHIPPING POLICY (Nov 21-Dec 31) allows up to 14 business days for order processing BEFORE shipment.

I understand TORCHE CANDLE CO is not responsible for lost or stolen packages—proof of claim filed with the carrier is required to receive a refund.

I understand TORCHE CANDLE CO. has sole discretion to cancel an order anytime.